Service och support

Service & Support

At e-motions, we aim to make your logistics and automation as seamless as possible. Basically, you should be able to focus on what you are good at! In this way, you can make huge savings on costs and become more efficient. We achieve this through a local presence, internal staff training and smooth support.

Service & spare parts
Service och support från e-motions

We are here for you

When you invest in our automation solutions, you get quality, flexible and fast support included in the price. Our agreements offer both service and spare parts. Here are some of the benefits of having a service agreement with us:

  • Planned service
    We know how important it is that your warehouse is operational and running smoothly. That’s why, we are here for you when you need it, so that we can have your system up and running as soon as possible in the event of issues.

  • Fixed service cost
    When you buy your system, a service agreement is included. This can be customised to your business and your needs. We set a fixed price for the agreement. A security without any surprises.

  • Standard solutions
    We build standardised modules in our facilities, which makes it easy for us to locate any errors.

  • Save money
    Avoid long and costly downtime, our technicians arrive quickly on site. Through remote connection, we can also troubleshoot your system remotely.

Choose from two different packages
1

Ongoing service

If you need ongoing service, we recommend this type of package.

Ongoing service means we are available when you need us. Cases are registered and managed in a user-friendly customer portal, to ensure a speedy case management that you can log into and follow.

Choose from two different packages
2

On-site Technician

Are you in need of an on-site technician? Then this is for you.

For those who want to feel extra safe and minimise the risk of production downtime, we offer an on-site service technician.

You decide on a number of hours that will be reserved for your facility each month. The technician works preventively and performs all maintenance on site.

Contact

Would you like to know more about a possible service arrangement for your site? We are here to answer all your questions and concerns. Book a no-obligation meeting!

Service & Aftermarket Manager

Lina Johansson

We are here for You

Fill in the form below and we will help you further. Thank you for reaching out to us!