When you invest in our automation solutions, you get quality, flexible and fast support included in the price. Our agreements offer both service and spare parts. Here are some of the benefits of having a service agreement with us:
We know how important it is that your warehouse is operational and running smoothly. That’s why, we are here for you when you need it, so that we can have your system up and running as soon as possible in the event of issues.
Fixed service cost
When you buy your system, a service agreement is included. This can be customised to your business and your needs. We set a fixed price for the agreement. A security without any surprises.
We build standardised modules in our facilities, which makes it easy for us to locate any errors.
Avoid long and costly downtime, our technicians arrive quickly on site. Through remote connection, we can also troubleshoot your system remotely.
If you need ongoing service, we recommend this type of package.
Ongoing service means we are available when you need us. Cases are registered and managed in a user-friendly customer portal, to ensure a speedy case management that you can log into and follow.
Are you in need of an on-site technician? Then this is for you.
For those who want to feel extra safe and minimise the risk of production downtime, we offer an on-site service technician.
You decide on a number of hours that will be reserved for your facility each month. The technician works preventively and performs all maintenance on site.
Would you like to know more about a possible service arrangement for your site? We are here to answer all your questions and concerns. Book a no-obligation meeting!