With most of our customers, we increasingly hear problems related to theft and fraud. According to the article published by Jönköpings Posten (read more here), through connections to gang criminal circles, they have managed to strategically place people "on the inside" of e-commerce warehouses. Unfortunately, this opens up an ocean of opportunities for those with criminal intentions.
It is only during the inventory of the padel racket, or the branded clothing, that you realize that something is not right. And then it is already too late. The damage has been done, and despite any suspicions, a great deal of evidence is required before anyone dares to point the finger of blame. Especially when part of the staff is hired and you have less control over who is on the floor on a daily basis. These wastage costs can reach extreme heights before the problem is resolved.
This type of situation is perfect to be able to point to when you usually receive answers like: "But what do we need all this master data for?".
By maintaining an updated and fresh master data, it is possible to check-weigh each outgoing package, and reconcile that the weight matches the target value of the summarized items' data.
Being able to prevent theft and immediately receive a flag when, for example, a pair of gloves passes DWS and the value says three and a half kilos. Then we know that something is wrong and the package goes to the rejects for an extra check.
For increased control, it is possible to photograph each order, both before and after sealing, to further help customer service become more efficient and appear even more professional.
You would think that by forcing scans at WMS should be enough, but there is nothing today that prevents you from scanning A but picking B. Plus four of C.
Doing the checkweighing as the last stop is by far the most effective way to ensure that the right things are in the right order.
Absolutely. But instead of getting "creative" in a dark shelf up on a mezzanine in one corner of the building, you now have to:
Climb/Open a cage
Open the package again, preferably without leaving any traces.
Fill the package with more stuff (there should be no space if the right packaging was used).
Seal and replace the package in the cage.
If you manage to do all this without being detected, I'll be the first to applaud.
