e-motions was previously involved in parallel research on the Norwegian market and came into contact with 360 Logistics just as the company was starting up. You could say it was love at first sight.
The co-founder and co-owner, Gustav Jebsen, who has a background in IT, quickly realised the value of a DWS system to make decisions and quality assurance based on data. One of the most time-consuming activities, which many don’t think about, is customer support, where you often end up spending hours on each case to follow up on what happened to a specific shipment.
By collecting and presenting various points of data, you can reduce costs significantly and show a high level of professionalism that is rarely seen in the industry. 360 Logistics put so much faith in automation, that they invested almost their entire annual turnover in 2019. Which resulted in a greatly increased profitability the following year.
Since then, we have worked together to develop and challenge the industry’s approach and are currently setting out the details for the company’s second warehouse-move in just a few years’ time.